Frequently Asked Questions
What is your return policy?
Our return policy allows you to return items within 30 days of purchase for a full refund, provided they are in original condition with tags attached. Please contact us for return instructions.
How can I contact customer support?
You can reach our customer support team via email at support@velvetfoxboutique.com or by using the contact form on our website. We aim to respond within 24 hours to assist you with any inquiries.
Do you offer international shipping?
Yes, we offer international shipping to select countries. Please check our shipping policy for more details on rates and delivery times.
What payment methods do you accept?
We accept various payment methods including credit cards, PayPal, and Apple Pay. All transactions are secure and encrypted for your safety.
Can I change or cancel my order after placing it?
If you need to change or cancel your order, please contact us as soon as possible. We can make changes if the order has not yet been processed. Once processed, we cannot modify or cancel the order.